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Ford Transit Custom (2018 - 2023)

CUSTOM'S LAST STAND (some text hidden) --NONE--

By Jonathan Crouch

Introductionword count: 58

The Transit Custom isn't Ford's largest Transit model line but it's an impressively versatile medium-sized LCV segment player that in first generation form was vastly improved in 2018, creating the product we're looking at here. Transit models have ruled the British large LCV market for around half a century and products like this one are the reason why.

Modelsword count: 9

2/4/5dr medium/large van (2.0 EcoBlue diesel/1.0 EcoBoost PHEV petrol)

Historyword count: 399

The Transit Custom is arguably the most important version of Britain's most important LCV model line. It's Ford's one-tonne van, competing in the key segment for medium-sized models, and in early 2018 the first generation model was improved significantly to create the LCV we look at here as a used buy. 'Custom' used to be merely a Transit trim level but in 2012, Ford decided it should designate their newly-created medium-sized Transit model line. The brand had never previously offered such a thing, expecting instead that one single large design could meet the needs of every business, providing it was available in enough shapes and sizes. In creating the Transit Custom - and the separate larger full-sized model that sold alongside it known merely as the 'Transit' - Ford finally changed its approach, recognising what its rivals had known for decades; that the market segments for medium-sized and large LCVs are very different, each requiring a unique approach. Here, that brought us a very competitive product indeed, something reflected by the fact that in its first four years on sale, over 206,000 Transit Custom models were sold, contributing to buoyant sales across a Transit line-up that by 2018 was in its 53rd year of LCV market leadership. By this point though, the medium-sized LCV segment competition had raised its game, with all-new or substantially revised versions of every major rival threating the Blue Oval maker's UK commercial sector dominance. Hence the need for the revised Transit Custom model range we're going to look at here. If you know this product, you might notice the sharper styling, but what was more important was what lay beneath the bonnet, an all-new range of 2.0-litre EcoBlue diesel engines that Ford said could save the average Transit Custom operator over £1,250 a year. For those wanting even more efficiency, a frugally-orientated 'Econetic' version provided it, plus Plug-in petrol/electric hybrid tech was developed too. In addition, big advances were made in camera-driven safety and media connectivity. And there was an even wider range of CV conversions for those needing them, with well over 300 Transit Custom derivatives on offer. Not bad when you remember that there were just 75 variants available when the original model Transit was first launched back in 1965. The Transit Custom sold in this form until early 2023, when it was replaced by a second generation design shared with Volkswagen.

What You Getword count: 516

There are several hundred Transit Custom derivatives from which to choose, with most being centred around the Panel Van body style. Adding people to the packaging mix means you might want to look at the Double-Cab-in-Van body shape with its extra rearward seats in front of the load bay. Or, if you want to give the whole space over to the carriage of people, there's the Kombi minibus or the more luxurious Tourneo large MPV model, both of which can seat either eight or nine. Our focus here though is the panel van version. A van needs to look smart, modern and professional. This one does, with signature kinetic design features that bring a purposeful stance and bold rising shoulder line, clearly marking out this Transit Custom as a cargo carrier very much of its time. Over 2,200 parts were changed in creating this revised version, so what we're looking at here is a bit more than just a facelift. Quite a few of them feature at the front, where the bonnet, the wings and the lower bumper area were all changed. Also new were the slimmer, more dynamic LED-framed headlamps which could include HID Xenon technology and which flank a bolder, high-mounted 3-bar Transit grille. Inside, the cabin design is very different from what went before. There was an all-new dash and instrument layout that on top models featured Ford's sophisticated 'SYNC 3' 8-inch infotainment touchscreen. This offers 'Apple CarPlay' and 'Android Auto' smartphone-mirroring, Bluetooth, audio and, if specified, navigational functions - and delivers intuitive voice control too. The seats were redesigned for greater support, materials quality was vastly better and there was a big increase in interior stowage around the cabin, primarily through the addition of three dash-top open stowage areas. As before, there's a three-person seating layout and the centre backrest folds down to create a desk-top area. In addition, the seat base lifts to reveal extra storage capacity. Flexibility when it comes to load-carrying practicality is of course a fundamental requirement of any van and Ford did its best to nail that here. As an example, a typical 'L1H1' Transit Custom with standard wheelbase and roof heights is capable of carrying up to 6.0m3 of cubic capacity. There's a load area height of 1,406mm and a class-leading width between the wheel arches of 1,351mm, plus a load area length of 2,554mm. In all variants, you can increase your load area length by 517mm by making use of a useful flap in the bulkhead which allows you to push really lengthy items into the cab. If you need something bigger in the Transit Custom range, a higher 'H2' roof height is available, as is a longer 'L2' wheelbase. Together, these two additions could potentially give you up to 8.3m3 of total capacity. The payload figures are class-competitive (up to 1,530kgs in the 'L1H1' model) and these readings will obviously be heavily influenced by the Gross Vehicle Weight you choose. There's a choice of 2,600kg, 2,800kg, 3,000kg, 3,200kg and 3,400kg series models, the longer 'L2' body shape only available with the three weightiest options.

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Scoring (subset of scores)

Category: Vans

Performance
80%
Handling
80%
Comfort
70%
Space
70%
Styling, Build, Value, Equipment, Depreciation, Handling, Insurance and Total scores are available with our full data feed.

This is an excerpt from our full review.
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